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Professional Services
Welcome Architects, Builders, and Contractors
NSE Windows collaborates closely with architects, designers, contractors, builders, and remodelers, providing professional services and resources for Marvin window and door products. We prioritize our relationships with clients. Whether your project involves new construction or remodeling for residential, commercial, historic, or contemporary properties, we offer the professional services and resources needed to ensure the successful completion of your job.
Windows & Doors Are Our Only Business – Since windows and doors are our only business, our resources are focused solely on the end results of your project. In what many would consider a crowded marketplace, distribution centers and lumber yards are focused on many products and commodities unable to give direct focus on a specific project or product. These distribution centers and lumber yards are also unable to provide the in-depth learning in continuous education to employees needed to keep up with the constant evolution of our products
The NSE Experience
Professional Services
Architects and Designers
We understand that your needs from design partners have evolved over the years. NSE Windows is here to provide whatever you need to bring your project vision to life. Additionally, we offer learning courses year-round.
Builders and Contractors
We understand that projects move fast, and we're here to support you, whether you're a one-person crew or managing multiple job sites. Our resources, including expert product knowledge, job site consultations, and installation support, are here to help you get the job done right.
As the featured and most trusted supplier of Marvin windows and doors, the NSE Quality Assurance Program caters to the time-pressured Project Manager by fully supporting your success with Marvin window and door products. In keeping with our premium level of service, the Quality Assurance Program (QAP) offers intensive support that keeps windows and doors off your punch list and ensures they will continue to maintain their performance as designed, drawn, and specified. We achieve this through time-sensitive product and installation inspections. No two projects are alike, so we tailor our QAP to enhance the unique products, timeline and outcome of your projects. The Quality Assurance Program (QAP) takes action early in the project to avoid unnecessary project delays and cost overruns. Our insight and experience can optimize your projects’ outcomes by ensuring the successful and expedient planning, ordering, installation, delivery, and service of Marvin products.
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Quality Assurance Program
Features
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Planning meetings in earliest projects phases
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Product engineering to assure maximum value within budget
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Structural and performance analysis
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Onsite logistics and installation consultations
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Detailed window schedule & bid
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Full shop and cross-sectional detail drawings
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Job Site Consultation + Measuring to assist in ensuring your Marvin windows and doors fit perfectly and answer any installation questions that may arise.
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Shop Services - Complex requests including mulling, structural mulls, custom SDLs, custom jamb extensions, custom casing application, and lock mortise.
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Custom Design Capabilities - Capture the style your client is looking for through the use of Marvin’s wide variety of products. CAD and Photoshop drawings available.
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Finishing Services - An environmentally friendly, state-of-the-art spray booth and paint shop for custom finishing and stain matching of windows, doors, metalwork, and more.
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Staged deliveries, inspected for accuracy and quality
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Certified Installing Retailer with Expert Technicians - NSE’s Technical Consultants (TCs), are experienced professionals, factory-trained and Certified by Marvin to ensure optimal product performance. Typically, the TC addresses installation methods, quality of manufacturing, field application of accessories, and more.
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Post Install Certification Walkthrough - Before siding and interior trim are applied, the TC assesses units for manufacturing quality, proper installation, and concerns that may affect warranty issues. When applicable, photographs are taken to document all units’ locations, in order to identify any windows and/or doors that may need attention.
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Quality Assurance Report - After the jobsite walkthrough, the TC meets with the Project Manager to answer questions and demonstrate corrective measures. The TC will also make adjustments, identify any problems and replace select parts if needed.
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Follow Up - Even after project completion, if parts need to be ordered, the process is expedited. NSE’s Service Department sees the matter through to completion. Our goal is to ensure the lasting performance and long-range success of your Marvin Family of Brands installations.
In-House
Architectural Support
NSE Windows' in-house architectural support service is a cornerstone of our commitment to personalized excellence. With this service, we collaborate closely with homeowners to translate their unique vision into reality, leveraging detailed shop drawings to ensure precision and accuracy in every aspect of the project. By offering tailored solutions and meticulous attention to detail, we empower homeowners to create spaces that not only meet but exceed their expectations, reflecting their individual style and preferences with unparalleled craftsmanship and expertise.
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